WHAT CHAMBER MEMBERS NEED TO KNOW ABOUT THE 9 ½ YEAR PARTNERSHIP BETWEEN REACH AND ECRMC.
10 FAQ's YOU NEED TO KNOW
1. What service does REACH provide?
REACH provides air transport for critically injured and ill patients to higher level of care. In every situation, REACH does what is right for the patient.
2. How long has REACH served the Imperial County region?
REACH has proudly served the Imperial County for 9 ½ years.
3. How many REACH aircraft serve the Imperial County region?
REACH has 2 full-time helicopters in the Imperial County (Imperial & Brawley). REACH also has an additional 8 aircraft surrounding the Imperial County region including Yuma, Thermal, and Alpine.
4. Will REACH still service ECRMC and PMHD?
Yes. However, the potential for another provider to enter into Imperial County can destabilize the current service as well as dilute the value of the large membership base.
5. How many REACH members would be affected by a change in Air Ambulance Service?
The REACH membership has an estimated 35,000 lives covered in Imperial County. If another air ambulance provider transports you or a family member, you may be exposed to a large balanced bill.
6. Will my REACH membership be honored by another air transport company?
No. Federal law prohibits reciprocity agreements between private air ambulance companies.
7. Who makes the decision for a patient transport?
REACH is requested to the scene of an accident by First Responders, which may be a Fire Department, CHP, Sheriff, or BLM. The patient is transported to the nearest, most appropriate facility to provide the necessary care. When patients are transferred from our local hospitals, they are requested by a physician from the sending facility.
8. Isn’t competition a good thing?
In most cases the answer is yes. However, Imperial County was left uncovered by this critical service for decades. REACH was established to provide dedicated serve to the citizens of Imperial County, which it has for 9 ½ years. It has taken years of investment to develop a local employee base as well as one of the largest concentration of members in the Country. Additional services will only harm the members and destabilize the local service.
9. How does REACH compare against other air ambulance providers?
REACH was established in Santa Rosa, CA over 30 years ago and has become the nation’s air ambulance company. REACH is fully accredited through the Commission on Accreditation of Medical Transport Systems (CAMTS). REACH was recognized by the National Association of Air Medical Services (AAMS) as the 2015 Program of the Year. In 2016, another REACH subsidiary, Cal Star was recognized as the 2016 AAMS Program of the Year.
10. Does REACH hire local?
REACH has over 26 local employees that work out of the Imperial and Brawley bases of operation. The bases consist of flight nurses, flight paramedics, pilots, mechanics, and management personnel. Many REACH employees are multi-generation valley residents, who live and shop local!
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